Oxford Dogs is located in Winnipeg, Manitoba. We ship gear all across Canada. For our local customers, you can also arrange a pick-up.
You got a question? We got answers
Oxford Dogs is Canada's most trusted canine outfitter. We know our stuff, and we love the sports! Got a question about our gear or training? We got an answer. Please re-type your e-mail address in your "Message" so we can holler back.
Thank you for contacting us. We will get back to you as soon as possible
On occasion, we may not have the desired colour of a particular disc in stock. We reserve the right to make substitutions for other colours.
If you are looking to place a custom order, please contact us. Custom orders are priced independently from the website prices. Minimum orders for custom orders are as follows:
Howling Dog Alaska: 10 of the same items.
Hyperflyte: 20 Hyperflyte discs
Hero: 20 Hero discs
Shipping & Returns
Warranty covers items defective due to faulty material/manufacturing. Warranty applies to all items (excluding supplements) up to 30 days after the date of purchase. Faulty items can be returned for an exchange.
Warranty does not cover items that were damaged due to improper use/handling or normal wear and tear (which includes being chewed by a dog). We recommend e-mailing us a photo of the item in question first.
We will accept exchanges and returns within 30 days.
All items must be in LIKE NEW CONDITION, no wear and tear, no dog hair.10% restocking fee applies for all returns. Original shipping and handling fees are not refundable. Buyer is responsible for any shipping costs associated with returning the item(s).
NO RETURNS / EXCHANGES on the items listed below:
•Thermo Dog Coat
• Items on sale
If exchanging a harness for a different size, please contact by e-mail. Include detailed description of the exchange request (harness size and color, shipping address).
Shipping fees will be added to your exchange. $12. if you are exchanging one harness/item. $15 if two harnesses/itmes are being exchanged and $17 if three or more harnesses/items are being exchanged.
Local Pick Up (Winnipeg)
Now you can save the shipping cost by picking up your items locally in Winnipeg.
Contact us via e-mail for arrangements. Once arrangements for local pick-ups have been made, a 15% restocking fee will be charged for items which have not been picked up within 10 days.